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QuickBooks Error 6190: A Comprehensive Troubleshooting Guide

QuickBooks error 6190 is an error of the 6000 series, gets triggered when a user tries to log into the company file saved on the server computer at a different place in multi-user mode. The error description of the error code states, “QuickBooks has encountered a problem and needs to close. We are really sorry for the inconvenience.” There isn’t any confusion that dealing with such an error can be pretty annoying as it asks you to close down the QuickBooks application. Therefore, to ensure the smooth working of the QuickBooks Desktop for you, we have come up with this post to discuss the reasons that usually prompt error 6190 and their troubleshooting solutions.

Are you looking for instant troubleshooting assistance to get the QuickBooks error code 6190 fixed without breaking a sweat? If yes, feel free to reach our Quickbooks technical team at the toll-free number 1.800.579.0391.

What are the reasons due to which QuickBooks error 6190 arises?

There can be several reasons behind the existence of QuickBooks error 6190. Some of the most common are as follows:

  • Corrupted TLG (Transaction Log) and ND (Network Data) configuration files.
  • Issues with the company file, like long filename or data corruption.

Recommended to read : QuicBooks Error 1311

What are the best ways to rectify QuickBooks error code 6190?

Solution 1) Rename the TLG and ND configuration file on the host computer

  • On the host computer, open the Windows Start menu.
  • Type “File Explorer” into the search panel and select File Explorer from the search results.
  • Open the C: drive and access the folder that contains company files navigating to the following path: Users\Public\Public Documents\Intuit\
    QuickBooks\Company Files.
  • Find the files with the TLG and ND extensions but with the same name as the company file.
  • Right-click on the TLG file and select the Rename option.
  • At the end of the filename, add “.OLD” .
  • Right-click over the ND file and select the Rename option.
  • At the end of the filename, add the “.OLD” word.
  • Open the QuickBooks Desktop and try to open the company file.

Solution 2) Run QuickBooks Tool Hub from the QuickBooks Tool Hub application

  • On the host computer, download the latest version of QuickBooks Tool Hub ( from the official website of Intuit.
  • Select the installer QuickBooksToolHub.exe you downloaded and follow the instructions mentioned on the computer screen.
  • finish the installation of QuickBooks Tool Hub by click on the agree to the terms and conditions option.
  • To open the application double click on the QuickBooks Tool hub icon.
  • Choose the Company File Issues tab at the left pane of the window.
  • Click on the Run QuickBooks File Doctor button.
  • Select the button “Browse and search” to find and choose the company file on the computer.
  • Choose the Check your file option (middle-one) and then select the Continue button.
  • When prompted, type in the admin password of QuickBooks and select the Next button.


Even after following the troubleshooting solutions explained above in the post, if QuickBooks error 6190 persists, then there is a high possibility that more than one system is set to host the company file in multi-user mode. Our recommendation for you is to check the multi-user hosting settings on all the workstations and see whether this fixes the error or not. if the issue still incurs, we recommend you to immediately dial 1.800.579.0391 and speak to one of our certified QuickBooks experts.

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